To change the trajectory of emerging leaders and organizations – cultivating a workplace and a world that exudes leadership excellence through thriving servant leaders from all walks of life.
Our mission is two-fold and is based on the future of work. We help organizations:
- Equip emerging leaders with the necessary tools to authentically navigate, accelerate performance, and contribute at their highest levels
- Build and advance diverse, equitable, and inclusive workplaces that foster belonging, elevate retention, and empower all talent to thrive
Leading corporations, workforce development organizations, and universities trust us to empower their talent to take ownership of their career development, accelerate performance, and results. We help our partners build professional development tools and inclusive cultures that equip emerging leaders to thrive!
As a result of our solutions, our partners better engage, develop, and retain emerging leaders. Our work has produced ROI of up to 120% increase in learning and performance post-training.
We are guided by a set of core values that shape our work and relationships with partners. Our commitment to walk the talk generates a sustainable Pivotal Impact on individuals and organizations.
- Passionate Energy and Excellence
- Curiosity and Collaboration
- Continuous Learning and Improvement
- Results with Integrity
Pivotal Impact was born out of failure, frustration, and first hand experience by our founder, Candace D. Washington. As a millennial she struggled for years learning the hard way that – emerging leaders need far beyond book smarts to navigate, lead, and succeed in the marketplace.
As a diverse young professional, gaps in real-world skills and challenges navigating non-inclusive work environments were barriers to her success affecting job performance, decision-making, individual and organizational effectiveness. She was left feeling disengaged and underdeveloped watching others advance while she was left behind.
Over the next decade, Candace leveraged resources that increased her consciousness and competence to succeed and thus elevating her career trajectory within organizations.
Today, as a successful leader in her field, Candace founded Pivotal Impact – a talent and organizational development consulting firm on a mission to change the trajectory of emerging leaders and organizations through tools and inclusive cultures that equip talent to authentically navigate, accelerate performance, and thrive; generating the greatest results for themselves and organizations.
Many emerging leaders entering and navigating the workplace face a familiar story of challenges stifling potential – especially those from marginalized and underrepresented upbringings. But not on our watch!
Pivotal impact is moving the needle transforming potential into performance – increasing leadership impact within and beyond today’s organizations.
We are who we serve. We’ve lived the lessons we teach. We know what it takes to accelerate performance, engagement, and retain talent! Our diverse team of consultants brings many years of subject matter expertise in leadership development, diversity and inclusion, coaching, organizational culture development, training strategy and curriculum/ program design, and measurement of training effectiveness.
Leadership and professional development guru Candace D. Washington empowers emerging leaders with tools to accelerate success and hit the ground running in life
and career. Organizations partner to build their emerging leaders capacity for individual and organizational effectiveness.
As a diverse leader, having learned the hard way from years struggling post undergrad to succeed in the marketplace, Candace teaches skills beyond book smarts pivotal to leadership success like how to build winning relationships, develop emotional intelligence, self-awareness, effectively communicate, influence up, make critical decisions among others. She is committed to demystify the workplace to help others navigate smarter, farther, and faster.
Before launching Pivotal Impact, Candace served as Senior Lead of Training and Development at the University of Chicago. She holds over 14 years of experience in Fortune 500 companies, not-for-profit organizations, and higher education institutions.
Candace is an alum of University of Illinois Urbana-Champaign with a B.S. in Advertising communications and received her MBA, with emphasis in Learning and Development from Roosevelt University. She is known for her passion and exceptional record of bridging skill gaps with performance driven solutions that accelerate leadership and elevate outcomes.
Danielle Ayodele is a Consultant, Trainer and Career Coach with a personal philosophy to reach, teach, and inspire others through her work of 11 years as a Training & Development Specialist. She has trained thousands of individuals across the country, working with Fortune 500 organizations to provide customized learning experiences for their staff. Danielle has become an expert on a variety of topics related to Soft Skills, HR Professional Development, Employability, and Technology. Her true passion is in Career Development and she has helped hundreds of job seekers cross difficult hurdles on their path to employment. Danielle is based out of Chicago, IL and holds an MBA in Training & Development from Roosevelt University and a Communications degree from Xavier University of Louisiana.
Miriam is a Pivotal Impact coaching partner and the owner of Empowerment Coaching MC. Miriam has been a Professional Coach since 2007. She maintains the Professional Certified Coach (PCC) Certification with the International Coaching Federation (ICF) with the specialization of Leadership, Executive, and Life Coaching. She is also an experienced trainer for topics like coaching, mindset, teamwork, positive intelligence and leadership.
Miriam is trilingual and an avid learner. She has a Masters of Science in Management from Troy University; Masters in Educational Leadership from George Mason University; and completed a Special Education Leadership Certificate program also from George Mason University. She received her Bachelor’s Degree in Languages from Catholic University of Paris in Madrid, Spain.
When emerging leaders need 1-on-1 support to unlock their full potential, Miriam helps them gain clarity, mindset, confidence, and personal awareness for peak performance. Miriam absolutely loves her work and the transformation it brings!
Khalilah Lyons is a results-driven career and talent strategist devoted to advocating for underrepresented and untapped talent in others.
Her HR experience ranges from Fortune 500 corporations and manufacturers to digital start-ups. She has successfully developed and executed initiatives around diversity & inclusion, strategic planning and workforce management.
Khalilah currently is driving diversity and inclusion at Discover Financial Services. In addition to her corporate role, Khalilah aligns her passion to disrupt exclusive narratives and create opportunities for inclusion and diversity for various groups across Chicagoland. She serves as a D & I expert for several nonprofits, sharing inspirational and actionable messages as a keynote speaker, mentor, advisory council member, thought leader, board member and volunteer. Her purpose, experience and zeal drive her to present compelling stories, to facilitate workshops, to influence youth and to create spaces for courageous — and often provocative — conversations.
When not working, she spends time with her two children being inspired by their approach to and perspective on life. She lives life fully as a dedicated mother, sister, friend and disruptor.
Cortlon Cofield is the Owner & Advisor of Cofield Advisors, LLC. He is our guru in financial literacy and brings extensive knowledge as a licensed Certified Public Accountant (CPA) and Personal Financial Specialist (PFS) with years of experience. He’s known for his ability to capture a room with his story and know-how to help young talent manage finances with savvy and peace of mind. Cofield hold a Masters Degree in Accountancy from University of Illinois Urbana-Champaign.
Shaunte is an innate leader who is passionate about elevating the outcomes of today’s diverse youth and young professionals. Her passion drives her role as a Project Support Administrator to execute the Pivotal Impact mission by assisting in marketing, customer relationship management, client onboarding, and quality assurance of engagements to help our partners reach their goals.
Shaunte is an avid learner and committed to supporting solutions that helping to unlock the full potential of today’s emerging leaders. She received her Bachelor’s Degree in Education from Illinois State University.
Joelyne Marshall, affectionately known as Joie, has over 25 years of experience in the training, development, and coaching within a variety of industries. She is a certified coach with a focus on accountability, goal-setting, and execution. She is full of creative ideas and has the skills to make just about anything happen! Joie holds a Fine Arts degree in electronic media from Northern Illinois University. Joie couples that with her Masters degree in business administration from Roosevelt University to provide strategic solutions to clients.
Joie’s expertise is in coaching and facilitation of effective learning solutions in various modalities, including eLearning, face-to-face and virtual instructor-led, and blended programs.
Joie leverages the partnership with clients, stakeholders, and subject matter experts to problem solve challenges.
Maxine T. Garcia is a seasoned Human Resources Business Partner with 10+ years of experience as a strategic HR advisor and facilitator to senior leadership. Maxine brings extensive skills servicing multidisciplinary environments within Professional Services sectors: Non-Profit and Higher Education, Architecture/ Engineering Design Consulting, and Real Estate as well. She is known for her strong communication, facilitation, and analytical skills that support Pivotal Impact clients in an array of capacities. Her detailed-oriented approach to assessing outcomes of research and design is essential to our team. Maxine is an alum of Marymount Manhattan College with a B.S. in Management/ Marketing and received her M.A. in Organizational Development from Roosevelt University.
Yehuda Cohen is a senior operations executive with extensive experience in technology commercialization, turnaround consulting, real estate and start-up companies. He holds a B.A. from Brandeis University and an M.B.A. from the University of Michigan. For 10 years he was a State of Illinois Supreme Court appointee to the Attorney Registration and Disciplinary Commission. He is a 4th generation Chicagoan.
David Seidman is Managing Director at Seiblon Ventures, LLC. He is an attorney who practices both law and business. Prior to Seiblon Ventures, David was Principal at Fischel & Kahn. Ltd.
“David is one of those rare lawyers who can counsel clients on all aspects of their corporate needs – from start-ups through M&A – and at the same time serves as a skilled litigator and savvy advocate for his clients in court,” said Fischel & Kahn Managing Partner David Inlander. Current ventures include PPE, Copper Universal, and hotel development.
He holds a B.A. from the University of Pennsylvania and a JD from Washington University in St. Louis School of Law.
Alex Kruzel is the CEO of Telesto Strategy, a management consulting firm committed to reframing how business, organizations, and countries achieve growth; redirecting corporate strategy to solve for today’s biggest challenges while delivering positive ROI. She brings a bold global vision of building an international network of diverse business and civic leaders to formulate growth strategies that are regenerative from an environmental perspective and achieve both organizational growth and network benefits.
Prior to founding Telesto Strategy, Alex served as President of Market Strategy Group, a Chicago-based boutique consulting firm, and was part of Deloitte’s Emerging Market practice. Prior to consulting, Alex served as a Peace Corps Volunteer in Mozambique and supported a variety of volunteer, consulting and development-related NGOs in sub-Saharan Africa. Alex is an avid traveler, painter, dancer and learner of languages. A Chicago native, Alex gains inspiration from the grit, tenacity, internationalism and architecture of her beautiful hometown. At the same time as thinking globally, Alex believes in local engagement and is highly involved with the Chicago Council on Global Affairs and a variety of education and arts civic organizations.
She holds a B.A. from Vanderbelt University and an M.A. from The University of Chicago.
With twenty plus years of executive leadership experience in educational and business environments, Ellen Cohen has created and launched innovative global initiatives, developed and executed strategic plans, built technical infrastructures, and created innovative and cost-effective program solutions.
A former dean of the University of Chicago’s Harris School of Public Policy, Ellen is currently the Executive Director of the university’s Center for Health and the Social Sciences (CHeSS). She provides strategic and thought leadership through interdisciplinary research and training at the interface of health and the social sciences to more than 100 faculty affiliates across all of the university’s schools and divisions. Together with her team they manage a $35 million portfolio of federal and non-federal research and training grants.
Every day, Shelton Banks tackles one of the biggest challenges of today head on: closing the diversity gap. Shelton is particularly focused on improving DEI in the tech sector and encourages inclusion regardless of age, gender, color, abilities, disabilities, or health care needs.
Shelton has been the CEO of re:work training since 2018, which is a national diverse talent development network that works within the communities it serves to create space in tech for untapped potential. As the leader of this rapidly growing and unique non-profit, Shelton is dedicated to changing hiring trends for communities that have been overlooked in order to make the tech industry as diverse as the Chicago neighborhood he comes from.
In 2019, Shelton was part of the exclusive Goldman Sachs 10,000 Small Business Program that helps small business entrepreneurs create jobs and provide economic opportunity by providing greater access to education, capital, and business support services.
Believing a sales-driven approach can boost the long term value of nearly any organization, Shelton brings this mentality to every experience, whether in his current role as CEO, in past roles in finance and banking, or while serving on various advisory board positions.
Shelton is passionate about using his time, talent, and treasure for philanthropic efforts. He listens to Alexander Hamilton when he needs to be creative, Drake before business meetings, and Jay-Z after he closes or gets a win. Shelton lives in Chicago with his supportive and beautiful wife and two wonderful girls.